The services sector serves as one of the largest and main components for economic growth and development in most economies. This sector encompasses a range of sectors from communications to transport, finance, education, tourism and environmental services. Being the backbone of the global economy according to the WTO – it is equally important that this sector provides high level of services to enhance the quality of life of consumers, ease trade, create a business-friendly environment and competitiveness.
Therefore, adoptions of international, regional and national standards and quality infrastructure mechanisms are integral to realising the benefits and maximising the advantages that this sector has to offer.
